Humans are fallible. This idea is the theme of the past three books I've read. Pitch Anything focuses on the idea that people typically make decisions at an instinct level rather than analytically. The Undoing Project shows how humans are heuristic machines, and while the heuristics are right in many cases, they are systematically wrong in others. The Checklist Manifesto prescribes fixes for the limited capacity of our memory and problem-solving ability.
I'm already familiar with the effectiveness of checklists …